Customer Success
Learning to identify and fix apathetic support documentation is key to building trust, retaining customers, and providing value.
Phil Dupertuis
Blog Article
| 6 min read
Customer Success
The old sales and marketing funnel has long overlooked "customer success" in order to prioritize lead generation and acquisition. But is it time to start focusing on support?
Phil Dupertuis
Blog Article
| 8 min read
Design
Salted Stone worked with Barlean's to establish a fresh look for their premium product line
Phil Dupertuis
Case Study
| 6 min read